How To Handle The Touch Screen When It Doesn't work ?

  • By:Tcang
  • Date:2021/11/29
Smart POS Cashier Register

desktop cashier machine.png

Speaking of POS touch screen cash machines, I believe that many brick-and-mortar store merchants are familiar with it. From traditional computer-based cash registers to smart touch-screen POS cash registers used all over the street, cash register payment hardware equipment can also be said to have undergone a technological innovation. It has to be said that the smart functions of the smart touch cash register have indeed become a powerful assistant for merchants and store marketing. However, if the right-hand man gets sick from time to time, it will also cause trouble for the business. Next, we will share with you what should I do if there is a problem with the touch screen cash register?


For example, the commercial cash register does not respond, the smart touch screen does not respond, etc. If the cash register does not respond during the operation in the store, please restart it first. If the system still does not respond after restarting, and the problem is still not solved, don't worry, you can use the mouse first, and then solve the problem after the in-store business hours are over.


So, what causes the cash register to be unresponsive to touch? We teach you a preliminary investigation:

POS terminal system.png

First, check whether the cable of touch screen POS machine is loose or not tightly inserted. Generally, you can see the touch screen connection line on the interface of the cash register, which is usually a USB interface. If the USB cable is loose, please check whether the touch driver of the cash register is working properly. If the touch driver is deleted by mistake or there is a problem, you can arrange for the relevant cash register sales manufacturer to help you reinstall the touch driver.


If the above two reasons are ruled out, it is very likely that the touch screen of the cash register has a problem, and the touch screen of the screen needs to be replaced, and it needs to be sent back to the silver machine manufacturer for replacement.


Of course, in order to reduce the symptoms of touch screen cash register not responding to touch, the most basic method is to buy a touch cash register with a certain quality assurance, especially when ordering cash register products in batches, you need to look for powerful and high-tech equipment Manufacturers and regular manufacturers can fundamentally eliminate the frequent occurrence of failures with the configuration of quality passing standards.




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